How to set up service

Category: Knowledgebase

Services with XstremeMD are arranged by contract.  If your company is interested in more information about XstemeMD please contact us at 337-704-0891 or email us on our information request page.&...

Black Box responser monitor not turning on.

Category: XMD Responder

XMD Black Box Responder Monitor does not turn on but I can see it when I share my presentation.   When the monitor is opened and closed the power brick behind the monitor will wiggle and loose ...

No signal when trying to share an image

Category: XMD Responder

When attempting to share image with the exam camera and otoscope I receive a message " no signal please make sure PC is connected and is sending signal".    Resolution: restart the com...

Poor Audio during video / audio conference

Category: XMD Responder

Poor Audio / Echo during video or audio conferencing.   If you hear your own audio back as echo the problem is likely originating from another person. If the situation is reversed, then the ech...

How to clear my cache.

Category: Knowledgebase

In most computer-based web browsers, to open menus used to clear your cache, cookies, and history, press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac). If this doesn'...

VSee Waiting Room Link

Category: XMD Responder

VSee waiting room link   https://xstrememd.vsee.me/u/xmd